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Police Complaint System and Civilian Oversight Recommendations <br /> <br />II. Project Overview <br /> <br />At the March 11, 2004 Police Commission meeting, Chief Lehner requested that the commission <br />consider a review of how complaints and internal investigations were handled by the department. <br />The Chief was concerned that the department's current procedures for handling and investigating <br />complaints did not meet professional standards. The 2004 audit of internal affairs cases <br />confirmed some of these concerns, specifically identifying deficiencies in the quality and <br />timeliness of complaint investigations. Several commissioners noted that this project seemed to <br />fit naturally into the group's on-going discussion of strategies to improve police/community <br />relations. Furthermore, the commission was highly sensitive to the breach in public trust that <br />occurred when two former Eugene police officers were convicted for criminal misconduct that <br />occurred over a period of years while on duty. <br /> <br />The commission decided to take on a review of the police complaint system, adding a re- <br />examination of civilian oversight models that might be appropriate for Eugene to its effort. <br />Commissioners agreed that this was a timely and necessary project given that recent events had <br />cast doubt over the reliability of the current internal affairs procedures to treat all parties <br />involved in a complaint fairly, and to hold people accountable for inappropriate conduct in a <br />timely manner. A thorough review of existing policies and procedures, coupled with an <br />examination of models of civilian oversight, could help rebuild credibility in the department's <br />complaint system and improve police/community relations. <br /> <br />In June 2004, the commission developed a work plan for the upcoming year that was devoted <br />almost entirely to this project. That same month, Chief Lehner presented a set of interim <br />improvements the department's complaint process in response to the auditor's report, noting that <br />more substantive changes would be occur following receipt of the commission's <br />recommendations. The commission realized that this project would be an undertaking unlike any <br />of its past efforts, requiring an infusion of resources to meet community expectations for a <br />thorough and timely review. The commission proposed a 15-month process with the following <br />main components: <br /> - review current Eugene Police Department (EPD) policies and procedures for <br /> filing complaints and conducting internal investigations; <br /> - examine other models of civilian oversight in place nationally; <br /> - conduct a robust public outreach effort to solicit a broad range of ideas and <br /> suggestions for improvements to the complaint system; and <br /> - develop recommendations to improve the internal affairs process, including <br /> options for incorporating additional civilian oversight in the system and re- <br /> evaluating the commission's role as a policy review body. <br /> <br />The commission requested contingency funds in the amount of $65,000 to assist in this effort. <br />The funds were primarily used for additional staff support to the project (0.5 FTE) and to <br />contract with the Police Assessment Resource Center for a report on national models of police <br />oversight. On July 28th, 2004, the City Council approved the commission's work plan and <br />contingency fund request. <br /> <br /> 2 <br /> <br /> <br />