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2018 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Appendix B Page 38 of 48 <br />Received <br />Date <br />Closed <br />Date <br />Time <br />Open <br />(days) <br />Classification Summary Outcome <br />10/4/18 10/23/18 19 Inquiry RP inquired if EPD could post more <br />notifications when using an old school <br />for training. It causes anxiety if people <br />are not aware it is a training exercise. <br />Capt. Reviewed the information provided by RP and noted that <br />signs are posted, but will make supervisors aware of the concern. <br />10/8/18 11/13/18 35 Performance RP was unhappy with the handling of a <br />case involving her car being vandalized <br />and getting no response from the officer. <br />Sgt. spoke with officer about RP's case and found the officer had <br />done some follow up but had been unable to view a security <br />video. The officer then followed up with this detail after speaking <br />with the Sgt. Sgt. spoke with RP. <br />10/10/18 11/7/18 27 Policy RP was upset that an officer threatened <br />him with eluding if he moved his <br />motorhome a short distance to a lot <br />nearby. <br />Sgt. reviewed the incident and found that the officer never <br />threatened such action, but did not allow RP to move the vehicle <br />due to no insurance and that he had be served a 24th hour <br />notice and had not complied, requiring the officer to take <br />enforcement action. RP did not return voicemails. <br />10/10/18 10/18/18 8 Inquiry RP was unhappy that EPD was unwilling <br />to look into a sexual assault of her <br />disabled non-verbal child. <br />Lt. found that the officer attempted to arrange an interview of <br />the child but was advised by trained forensic interviewers that <br />because of the nature of the type of information needed from <br />the child it could not be done. RP was provided access to <br />support services for her child. <br />10/12/18 10/17/18 5 Inquiry RP felt an officer was rude during a <br />traffic stop. <br />Sgt. reviewed body cam and found the stop made by the officer <br />to be professional and respectful even though RP was <br />argumentative and disrespectful to the officer. Sgt. spoke with <br />RP about his findings. <br />10/12/18 11/20/18 38 Service Level RP was upset that a call taker blew him <br />off when he reported a neighbor verbally <br />harassing him. <br />Supervisor reviewed the call and found that the call taker give RP <br />the correct information, that what he was describing was a free <br />speech issue and officers would not be dispatched. The call taker <br />was professional with RP. RP did not return calls. <br />10/15/18 11/27/18 42 Inquiry RP was unhappy that EPD would not <br />handle a noise complaint issue with her <br />neighbor. <br />Review of RP's calls to EPD found that by the time officers <br />responded due to high call volume the noise had ceased and the <br />calls were cleared. On the sixth call an officer made contact and <br />gave the occupants a warning. Lt. spoke with RP who was still <br />upset that no citation had been given, the Lt. offered to have a <br />video recording of the noise reviewed for possible citation <br />action. <br />June 19, 2019, Work Session – Item 2