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final adjudication of the allegations by EPD, what the auditor had recommended, and <br />how the CRB voted on the individual allegations. <br /> <br />If an allegation was sustained by EPD, the report also reflects what measures were taken. <br />These range from counseling to termination. If there was a related risk claim filed, that <br />information is available as well. <br /> <br />Over time, we hope to track the Service Complaints in this manner as well. <br /> <br />2) CRBCRS:In order to track outcomes of the <br />IVILIAN EVIEW OARD ASE EPORT URVEY <br />civilian oversight review process, the Auditors Office has worked with a volunteer, David <br />Murphy, to develop an instrument which will allow us to track specific trends. Dr. <br />Murphy teaches Criminal Justice at Western Oregon University and lives in Eugene. He <br />has undergone a complete and thorough background check. In time, data gathered <br />through this process might be used in a variety of ways to improve EPD performance, <br />shape policy and address issues of training. <br /> <br />The instrument has several components but the object is to measure the fairness, <br />thoroughness and timeliness of investigations, the work of the Auditor, and whether <br />adjudication recommendations and outcomes are perceived as being reasonable and fair. <br />A copy of the survey form used in the September 2008 case review is attached. <br /> <br />3)POSIS:A third survey has been <br /> OLICE VERSIGHT YSTEM MPLEMENTATION URVEY <br />developed to measure attitudes and beliefs about the oversight system, how effective it is <br />perceived to be, and the level of support of different entities within the community. This <br />survey is brand new and has not been administered to anyone as yet. Again, feedback is <br />welcome. A copy of the survey form is attached. <br /> <br />General Observations: <br /> <br />RA:Not all civil claims against EPD have a related administrative file <br />ISK SSESSMENT <br />based on a service complaint or allegation of misconduct. From January 1 through <br />September 30, 2008, 29 risk claims were filed with the City; of these claims, five are <br />associated with conduct or service complaints. While most of the claims are quite <br />modest, i.e., reimbursement for lost or damaged property, others represent more <br />significant liability. <br /> <br />SC: Service complaints are less formal and are handled through the <br />ERVICE OMPLAINTS <br />chain of command. Typically, this means that the identified officer’s sergeant makes an <br />inquiry into the alleged complaint. When we reach full staffing levels we should be able <br />to pull this data together. We are currently tracking the instances in which a complaint <br />originally classified by the Auditor was reclassified by the Chief of Police. Since May, <br />this has occurred eight times. It should be noted, these do not include cases in which the <br />Auditor, upon further information, reclassified the complaint. <br /> <br />Auditors Report to Council—11-10-08, page <br />2 <br /> <br />