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53 <br />c. Provide equipment, supplies and parts required for routine Aircraft airframe, power plant, <br />inspection, tire, battery, oxygen, and other routine Aircraft maintenance functions for the <br />type of Aircraft that normally utilize the Airport. <br /> <br />IV. Avionics or Instrument Maintenance Operator <br /> <br />An Avionics or Instrument Maintenance Operator must: <br /> <br />a. Provide maintenance or alteration of one or more of the items described in 14 CFR Part <br />43, Appendix A (i.e., Aircraft radios, electrical systems, or instruments) <br /> <br />b. Have adequate facilities to accommodate all Aeronautical Activities of operator and all <br />approved Sublessees, but not less than the following: <br /> <br />1) Facilities shall include customer/administrative, shop, and hangar areas. <br /> <br />2) Customer/administrative area shall be a minimum of 500 square feet and shall include <br />dedicated space for a public use telephone, restrooms, employee offices, work areas, and <br />storage. <br /> <br />3) Shop area shall include dedicated space for employee work areas and storage for <br />Aircraft parts, accessories, related components, and equipment. <br /> <br />4) If operator is performing services that require a Hangar, facilities shall include hangar <br />area and accommodate the largest aircraft being serviced. <br /> <br />c. Have access to the vehicles, equipment, supplies and availability of parts required to meet <br />all regulatory measures and properly service customer Aircraft. <br /> <br />d. Be properly certified by the FAA as a Repair Station, as defined by 14 CFR Part 145. <br /> <br />e. Ensure that personnel are properly certificated by the FAA and the Federal <br />Communications Commission and hold the appropriate ratings for the work being <br />performed. <br /> <br />f. Provide a sufficient number of personnel including technicians and customer service <br />representatives to carry out operator’s Aeronautical Activity in a safe, secure, efficient, <br />courteous, prompt, and workmanlike manner while also meeting the reasonable demands <br />of customers. <br /> <br />g. Employ or contract with one (1) technician and employ one (1) customer service <br />representative who shall be available during required hours of activity. <br /> <br />h. Make available to provide service at the Airport within one (1) hour of being called, at least <br />one (1) trained and FAA certified airframe technician and one administrative or customer <br />service personnel. <br /> <br />i. Keep premises open and services available eight (8) hours per day, five days a week. The <br />eight hours of operation shall be between 6:00 a.m. and 8:00 p.m. local time Monday <br />through Friday. <br /> <br />j. Hold the appropriate FAA repair station certificates for the types of equipment the SASO <br />plans to service or install.