Ordinance No. 19613 - Laserfiche WebLink

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consumption during the previous December through April period, or, if no water consumption figures are available for at least three full months during this period, the consumption of other similar users for residential users} or actual monthly water consumption for non-residential users}. Section 3. Section 1.023 of the Eugene Code, 1911, is amended to pro- vide: 7.D23 Charges - Adjustments. ~~ 1 } Any person~~~~ s~eeki ng a modi f i cati on to a charge imposed on that person far sanitary sewer, storm sewer, or regianal wastewater treatment ser- vice shall seek an informal resolution of the issue with the city. 1f no agreement is reached, a sewer customer may apply to the city manager for a reduction of the charge, and, if applicable, a credit for any excessive charges paid during all or part of the 12 months preceding the application. The application shall be an a farm provided by the city and shall be accom- panied by the fee set by the city manager under section 2.D2o of this code. The city manager or the manager's designee shall approve or deny the appli- cation using the procedures and criteria set forth in this section. €2} The monthly sanitary sewer charge shall be reduced, and the appropriate credit given, if the customer shows that: ~a} Actual water consumption exceeds the amount of water dis- charged into the sanitary sewer system; or, fib} An error has been made in determining the loading strength of the customer's effluent for purposes of calculating the applicable regional sanitary sewage treatment rate. Customer proof must include reliable BOD and S5 test data from a qualified wastewater testing laboratory and/or test samples by the city or the regional sewerage agency. ~3} Storm sewer service charges for single family or duplex dwell- ings may not be reduced. Any other storm sewer charge shall be reduced, and the appropriate credit given, if the customer shows that mare than 5D% of the customer's water meter size is required for an adequate water supply for fire protection. In such a case, the meter size used for the storm sewer service charge shall be the size needed for water supply far non-fire protection needs. ~4} The city manager or the manager's designee shall conduct a hearing on the application for reduction of a charge using the applicable procedures set forth at sections 2.392 to 2.400 of this code. The determina- tion on the application shall be in writing and shall be issued within 10 days of the hearing. On the date of issuance, a copy of the decision shall be mailed to the applicant, parties who have requested a copy, and, if a reduction is ordered, to the Eugene Water & Electric Board staff. The deci- sion of the city manager or the manager's designee shall be final. Section 4. Section 1.o25 of the Eugene Code, 1971, is amended to pro- vide: Ordinance - 5