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Valid alarms and arrests. There is another indicator that verified response has improved 3-Year Comparison of efficient use of limited law enforcement Alarm Activations in Burglaries resources: The percentage of overall 1,600 burglaries in which police reports indicate ~ 1,400 intrusion alarm activation remains consistent · over the past three years**. During the ~ 1,200 ~ period ending in 2001, 1,252 burglary reports ~- 1,000 were taken in the city of Eugene. Fifty-six ~ 800 (4.5%) of these reports indicate that an alarm ~ was activated; 10 of these cases resulted in ~ 600 arrests. In the period ending in 2002, ~ 400 immediately prior to implementing verified m: 200 response protocols, 1,239 burglary reports were taken. Of these, 62 (5%) indicated an 0 11/15/00- 11/15/01- 11/15/02- alarm had activated, with 9 cases ending in 11/14/01 11/14/02 11/14/03(VR) arrest. During the first year of the verified response protocol, 1,379 burglary reports were taken in Eugene; 68 (4.9%) of the reports indicated an alarm had activated, and 9 of these cases resulted in arrests. Based upon the data presented above, the first year of the verified response program has been very successful. Staff have identified areas of concern which will be the future focus for service improvement: · Reduce calls for service for non-verified intrusion alarms by reviewing all calls for service involving intrusion alarms. The goal of this effort will be to reduce the significant time burden these calls place on 9-1-1 calltakers, thus freeing the calltakers to devote more time to valid calls for service in the community. · Continue to work with alarm companies as new technology is introduced within the industry to identify potential additional options to the verification requirement. * In August 2002, prior to implementing the verified response protocol, the dispatch priority for police response to all intzusion alarms was reduced. This change was made to more effectively utilize limited police staffing, given the historical high percentage of false alarms, and was in accordance with alarm response recommendations of the International Association of Chiefs of Police Model States Report specific to intxusion alarm calls. This reduction in priority excluded robbery/hold-up and panic/duress alarms, which remained a high priority. ** The number of burglaxies was slightly higher in 2003 than in 2002 or 2001, consistent with an increase in several other forms of property crime. However, both the percentage of burglaxies in which alarms axe known to have been activated and the number of arrests in such activated-alarm burglaxies remained similax to previous years. cc: Robert M. Lehner, Chief of Police Page 3 of 3