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ECC UGENE ITY OUNCIL AIS GENDA TEM UMMARY Work Session: Eugene Counts Dashboard Meeting Date: June 13, 2011 Agenda Item Number: A Department: Central Services/City Manager’s Office Staff Contact: Terrie Monroe www.eugene-or.gov Contact Telephone Number: (541) 682-5412 ISSUE STATEMENT This work session provides the council a first look at the Eugene Counts dashboard, which debuts this week. BACKGROUND At the February 2009 Mayor and City Council Retreat, the council adopted a method of goal setting and accomplishment now known as Eugene Counts. This approach features a foundation of council goals that are activated by concrete community-informed outcomes, strengthened by rigorous and transparent monitoring of progress toward achieving those results, and kept relevant by an ongoing commitment to listen broadly to the community. Using information from the Eugene Counts public engagement effort as well as varied sources such as the community survey, neighborhood survey, and downtown safety and development discussions, the council developed a set of concrete outcomes reflecting current community priorities for each of the five council goals. The council approved those outcomes at the April 26, 2010, work session, setting in motion the next phase of work on Eugene Counts, including the development of strategies to achieve the outcomes, measures to track progress, and an online dashboard to engage the community in ongoing dialogue about the City’s performance. Eugene Counts was conceived as a partnership between the council, community and City staff to identify and agree on a set of results for the City to focus on achieving, to track progress toward those results in a transparent and accessible way, and to keep the voice and the interests of the community at the center of the ongoing discussion about performance, goals and where to focus effort. The dashboard was designed to facilitate that ongoing connection by remaining closely tied to the interests community members expressed, using language that doesn’t require insider knowledge to understand, and displaying data in a colorful and inviting way that encourages people to explore and even to localize or customize information based on their own interests. In addition to several measures for each goal that serve as indicators of progress toward achieving the outcomes, the dashboard offers context (grounded in what community members said during the public engagement phase) for why the particular outcomes and measures were chosen, information about strategies undertaken to achieve those outcomes, and an assessment of the current conditions for each goal. \\cesrv500\CC Support\CMO\2011 Council Agendas\M110613\S110613A.doc