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<br /> <br />The dashboard, reflecting the Eugene Counts approach to council goal-setting overall, is meant to be <br />dynamic and evolving, responding to current community needs and interests, and adapting to changing <br />conditions over time. <br /> <br />The initial “soft” launch of the dashboard invites users to meaningfully participate in enhancing its <br />effectiveness. Integrated into the dashboard are feedback tools devised to inform ongoing refinement of <br />both the content and the manner in which it is presented with the goal of making the dashboard as easy <br />to use, understandable and relevant as possible to community members. This type of real-time user <br />feedback offers different and in some ways richer information than traditional structured user testing, <br />because it captures what people found useful and what they found wanting while they are in the act of <br />using the dashboard on their own under normal circumstances. <br /> <br />Information gleaned in the initial release period will be used to inform any substantive enhancements to <br />the dashboard; even after that phase, user feedback will continue to be used to refine it. <br /> <br /> <br />COUNCIL OPTIONS <br /> <br />This work session is informational, presenting to the council a preview of the Eugene Counts dashboard <br />on the eve of its release. <br /> <br /> <br />CITY MANAGER’S RECOMMENDATION <br /> <br />The City Manager has no recommendation at this time. <br /> <br /> <br />FOR MORE INFORMATION <br /> <br />Staff Contact: Terrie Monroe <br />Telephone: (541) 682-5412 <br />Staff E-Mail: terrie.e.monroe@ci.eugene.or.us <br /> <br /> <br /> <br /> <br /> <br /> \\cesrv500\CC Support\CMO\2011 Council Agendas\M110613\S110613A.doc <br />