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Executive Summary <br />The Quest for Reliability <br />For more than 100 years, Eugene Water & Electric Board has reliably served the community <br />with cool, clean, clear water drawn from the mountain-fed McKenzie River source. Few <br />community members are aware, however, of the invisible risks. Currently, in summer months <br />there is only a one- or two- <br />source or treatment plant. Eugene is the largest city in the Pacific Northwest lacking a second <br />source of drinking water supply. <br />The single source of supply also limits <br />critical water facilities reservoirs and <br />transmission lines while keeping the <br />water system on-line. <br />To address this concern, EWEB has <br />undertaken a Water Reliability Initiative <br />that includes developing another water <br />has investigated many possible sources <br />over several decades, so far without <br />success. Developing a secondary source <br />of drinking water is challenging. There <br />are very limited local supply options. <br />Viable solutions are expensive and EWEB <br />needs to keep rates affordable for the <br />community. <br />of Directors has made it a priority to finish <br />the job: Rely on us. <br />Communications Plan <br />Reaching decisions on a second source <br />requires a series of technical <br />For 100 years, the McKenzie River has <br />investigations assessing risks and <br />been Eugenesource of drinking <br />vulnerability, and carefully examining water <br />water. It is treated at the Hayden <br />rights, source water quality, treatment <br />Bridge Filtration Plant. <br />technology, storage and conveyance options, <br />and costs. But improving water system reliability will introduce a new water source for the <br />community and requires significant, long-term investments. EWEB customers are certain to be <br />interested in those decisions. <br />Drinking water is the most basic of public services. Every citizen and every business uses <br />water every day, and all EWEB customers have <br />reliability. <br />EWEB i <br />Water Reliability Initiative <br />Communications Plan <br /> <br />