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<br />Complaints by Classification, 2008-2011 <br />250 <br />214 <br />208 <br />201 <br />184 <br />200 <br />2008 <br />150 <br />2009 <br />100 <br />2010 <br />62 62 <br />50 <br />54 <br />53 <br />2011 <br />40 <br />36 <br />34 <br />32 <br />50 <br />22 <br />20 <br />15 <br />8 <br />3 <br />2 <br />1 <br />0 <br />Allegation ofAllegation ofInquiryPolicyService <br />CriminalMisconductComplaintComplaint <br />Conduct <br /> <br />2011 Total Complaints <br />15% Policy <br />Complaints (53) <br />15% Inquiries <br />(54) <br />17% Allegations <br />of Misconduct <br />(62) <br />51 % Service <br />Complaints (184) <br />2% Allegations of <br />Criminal Conduct <br />(8) <br /> <br /> <br />11 <br /> <br />