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IssuesandFindings <br />IssuesandFindings <br />Inthespringandsummerof2004,DavidReed&Associatesinterviewed38River <br />RoadandSantaClarastakeholders,serviceproviders,andelectedofficials.The <br />purposeoftheinterviewswastoframetheresultsasissuesandfindings,priorto <br />preparingaworkplanfortheTransitionProject(seeAppendixCforthecomplete <br />report). <br />CriticalIssues <br />Fivecriticalissuesemergedfromthisinterviewprocess: <br />ÒNoonehasmadeany <br />senseofthisandhowto <br />RiverRoadandSantaClarahaveevolvedintoapatchy,complexmosaicof <br />incorporatedandunincorporatedareas. <br />bringallofthepieces <br />together.Ó <br />Urbanservicesareprovidedbymultiplejurisdictionsandagenciesina <br />fragmentedwaythatisconfusingandfrustratingtoresidentsandservice <br />providers. <br />Rapidgrowthandinfillingareperceivedasathreattocommunitylivability, <br />existingneighborhoodcharacter,andsenseofplace. <br />Hostilityanddistrusthavebuiltupovermanyyears,inpartfrommandatory <br />connectionstothesewersysteminthe1980s,andinpartfromtheCityÕs <br />incrementalannexationpractices. <br />ÒIftheCitywillassure <br />Residentsfeeldisenfranchisedwithlittlevoiceindecisionsthataffecttheir <br />methatmystreetwillnot <br />qualityoflife. <br />bewidenedwithcurbs <br />andgutters,Iwillbeglad <br />Opportunities <br />tobeannexed.Ó <br />Inspiteofthecontentious,cumbersome,andcomplexenvironmentinRiverRoadand <br />SantaClara,theinterviewsalsorevealedanumberofopportunities: <br />RiverRoadandSantaClaraprovideopportunitiestoexplorenewand <br />creativeapproachestourbanization,andinturnbuildcommunitytrustand <br />confidence. <br />RiverRoadandSantaClarahaveuniquequalitiesincludingarichhistory, <br />andspecialnatural,scenic,andopenspacefeaturesincludingproximityto <br />theWillametteRiver. <br />ÒWeneedtostraightenout <br />Conclusions <br />immediateproblemsand <br />InterviewresultsprovideddirectionfortheTransitionProject: <br />developanewpaththat <br />hasmainstream <br />StakeholderInterviewConclusions <br />endorsement,andmake <br />transitionwork.Ó <br />Theprojectwillrequirepatience <br />NeedforSensitivityandAdaptation. <br />andwillingnesstotakerisk.Therewillbefailuresmixedwithsuccess. <br />Long-termvisionandshort-term <br />Long-termandShort-termSolutions. <br />resultswillbeneededtoaddresscomplexissuesandcommunity <br />sensibilitiessuchaslivability. <br />.Focusedpathfindingandnavigatingwillbe <br />StrategicApproach <br />required. <br />Essentialtosuccesswillbecommunitybuy-intosolutions <br />QuidProQuo. <br />proposed <br />11 <br />RIVERROAD/SANTACLARA <br />TRANSITIONPROJECT <br />