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e e e the center will coordinate the City's development-related processes. This will be done in five phases. Phase one is to provide information, and it will begin March 15, 1982. Specialized development assistance for businesses will also be handled through the center. In later phases, more types of development- related assistance will be added. Planning for phases two through five will begin in April. The physical space is under construction. There will be a lobby with one wall displaying brochures, maps, and graphics. There will be a chart displayed in the lobby showing the differences between the administrative and the legislative sections of the government. There will be a small conference room and work space for four or five people. *CEINFO is a computer program through which staff can obtain reference information. It is a simple system, allowing the user to access information alphabetically by subject. Information has been contributed to this program by approximately 300 staff members. Also, when City Hall is closed, the Fire and Police Departments will have access to *CEINFO to help the public. Ms. Vanderpool continued by saying that a user log will be kept for volume count and follow-up, to make certain that people's questions are answered fully. At the beginning, the center will be staffed by nine experienced staff members, including the center coordinator, Terry Grondona. In the past two months, City staff members have gone through training in the City's development-related processes and in communications aids. An evaluation mechanism is in place. Surveys have been developed for staff and targeted community groups to determine the impact of the center. Publicity for the opening includes an "Information Connection" article in the Eugene Parks and Recreation Department Spring tabloid, as well as a major feature in the Eugene Register-Guard, City news releases, and an article in the Chamber of Commerce newsletter. Ms. Miller stated that a remarkable job has been done in a short time. She congratulated staff. Mr. Gleason agreed that a fantastic job had been done. This is a starting point for two of the council goals--to improve consumer relationships and to bring order out of chaos in dealings with the business community. However, there is still a lot that needs to be done. VIII. LANE COUNTY REGIONAL AND URBAN SERVICES FUNDING--A PROPOSAL FOR INTERGOVERNMENTAL COOPERATION Mr. Gleason stated that last May, the governing bodies of Eugene, Springfield, and Lane County held an intergovernmental meeting focusing on the variety of positive intergovernmental working relationships existing among jurisdictions in the metro area. They also noted several significant pending issues needing continuing attention, such as the Metro Plan, ambulance services, metro sewer services, and intergovernmental financial coordination. They pledged to work at the staff and policy level to develop solutions to the pending concerns. Substantial progress has been made. There has been a sincere effort to solve problems together. Since last May, all jurisdictions involved have experienced severe financial problems. The operating budget for the three jurisdictions MINUTES--Eugene City Council Page 10 March 10, 1982