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2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />6/26/2017 6/27/2017 1 Inquiry RP was unhappy that he could not obtain <br />information about a case from 2015 in which his <br />daughter died. <br />Sgt. found that RP had been estranged from the family and that <br />communication about the case had been through with the mother <br />of the victim. Sgt. contacted RP and explained the status of the <br />case. <br />6/28/2017 8/14/2017 46 Inquiry RP was concerned that EPD was not treating the <br />prohibited camping issue the same in all <br />neighborhoods. <br />Lt. attempted to contact RP about the issue of prohibited camping, <br />messages were not returned. <br />6/29/2017 6/30/2017 1 Inquiry <br />Dismissed: <br />Other <br />RP was unhappy with how a call for service <br />concerning the bullying of her preschool child <br />was handled by an officer. <br />Dismissed: Other after Auditor review of BWV. <br />7/2/2017 7/6/2017 4 Inquiry RP was upset that officers harassed him <br />because he was homeless. <br />Sgt. found officers were in the area, dispatched to a suspicious <br />subject called in by a citizen. RP was trespassing directly <br />underneath a sign that said no trespassing. After the Sgt explained <br />to RP why officers were in the area and that they happened to <br />notice him trespassing, RP understood it was not because he was <br />homeless. <br />7/5/2017 8/10/2017 35 Performance RP was frustrated that he had been unable to get <br />illegal campers out of his neighborhood after <br />repeated calls to EPD. <br />Sgt. contacted RP and explained EPD's processes for illegal <br />camping versus abandon vehicles, and the time it takes for <br />enforcement and towing. <br />7/5/2017 8/14/2017 39 Inquiry RPs were unhappy that officers stopped them <br />and said that their service animals could not be <br />in the park unless they were licensed, and <br />receiving a public service. RPs believe using the <br />park is a public service. <br />Sgt. reviewed BWV and noted that the offices informed RP's of <br />local municipal laws and provided social service information <br />including where they could get their dogs licensed. Sgt. also <br />reviewed relevant ADA requirements and found that the officers <br />gave correct information to the RPs. Sgt. spoke with RPs about the <br />findings. <br />7/5/2017 8/3/2017 28 Inquiry RP was upset that an officer did not contact her <br />about the status of her criminal complaint. <br />Sgt. reviewed reports and BWV and found officer made numerous <br />attempts to speak with RP about the case and when that <br />happened the report was filed in a timely manner. Sgt. spoke with <br />RP about his findings. <br />7/6/2017 8/7/2017 31 Inquiry RP was unhappy with having her motorhome <br />towed, claiming that she was not given notice of <br />the tow. <br />Lt. was able to find complete documentation of notices and <br />citations given to RP concerning the motorhome. Sgt. spoke with <br />RP about his findings. Sgt. followed up with St. Vincent's and <br />found complete paperwork on both St. Vincent's and EPD's part for <br />the tow. <br />7/6/2017 8/23/2017 47 Courtesy RP was surprised at the demeanor of a CSO <br />when she accidentally got on to a race course. <br />Sgt. found that the CSO had yelled at RP in an effort to get her <br />attention, in urgency so that no one would be hurt. Sgt. spoke with <br />RP about his findings. <br />Appendix B Page 16 of 32 September 24, 2018, Work Session – Item 2