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2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />7/18/2017 7/19/2017 1 Inquiry <br />Dismissed: <br />Other <br />RP reported numerous incidents of officers <br />harassing his mother and himself by racing up <br />and down her street. <br />Dismissed: Other <br />7/23/2017 8/22/2017 29 Courtesy RP felt an officer had been rude to him during a <br />call for service, making an inappropriate <br />comment as he walked away. <br />Sgt. reviewed the officer's BWV and found that the contact had not <br />gone well, with RP upset that officers had been called. The officer <br />did make a remark and then apologized to RP as he explained his <br />thoughts further. Sgt. spoke with RP about the contact; RP agreed <br />he had been upset and probably could have handled the situation <br />better. Sgt. spoke with officerand reminded him to act in a <br />professional manner. <br />7/21/2017 8/28/2017 37 Performance RP was unhappy that an officer has not <br />communicated with her about a case. <br />Sgt. spoke with RP about her concern that she had to call officers <br />to get information, the Sgt. also explained the work load of officers, <br />and gave RP an update of her case. <br />7/24/2017 8/25/2017 31 Performance RP was unhappy with how a supervisor <br />interacted with her while trying to get a better <br />understanding of how the hospital staff and EPD <br />could better work together. <br />Supervisor spoke with RP about her concerns. <br />7/24/2017 7/25/2017 1 Inquiry <br />Dismissed: <br />Other <br />RP alleged that an officer's demeanor toward <br />him during a traffic stop was unprofessional. <br />Auditor review of ICV and BWV found no policy violations. <br />Dismissed: Other <br />7/25/2017 7/27/2017 2 Inquiry <br />Dismissed: <br />Other <br />RP alleged that officer handcuffed him and <br />placed him in a hot car for 45 minutes, and that <br />he was taken on a wild ride to jail, with the officer <br />and a training cadet swerving and running lights <br />during the drive. <br />Auditor review of ICV and BWV found no policy violations. <br />Dismissed: Other <br />7/25/2017 7/27/2017 2 Inquiry <br />Dismissed: <br />Alternate <br />Remedy <br />RP alleged that officers entered her home and <br />arrested her son without permission and without <br />a warrant. <br />Dismissed: Alternate Remedy <br />7/25/2017 8/3/2017 8 Performance RP was unhappy that a call taker told him they <br />could not help him get surveillance video from a <br />store in regard to his damage car. <br />Supervisor reviewed that call and provided RP the policy <br />surrounding retrieving surveillance video. <br />7/25/2017 8/31/2017 36 Performance RP is unhappy with how EPD is handling her <br />complaints of vandalism and needles left on her <br />business property. <br />Sgt. spoke with RP and explained the difference between <br />response for calls in progress versus not-in-progress calls and <br />EPD's available resources to handle those type of calls. <br />Appendix B Page 18 of 32 September 24, 2018, Work Session – Item 2