Laserfiche WebLink
2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />11/28/2017 11/29/2017 1 Performance RP was upset at the amount of time it took for <br />EPD to respond to a trespass call, and wondered <br />if it was because of bias. <br />Lt. spoke with RP about his call for service noting that it was within <br />the time frame that most calls for trespass are handled. Lt. gave <br />RP information on speaking with the downtown supervisor to <br />provide the picture he had of the trespasser and to work out a <br />safety plan for his business. <br />11/29/2017 12/26/2017 27 Service Level RP complained that EPD said it was not theft, <br />but a civil issue, when an eBay buyer did not <br />return an item he claimed was defective after <br />receiving a refund. <br />Sgt. reviewed the issue and concurred that the issue was civil and <br />had actually occurred out of state. Sgt. was familiar with eBay's <br />procedures and provided RP with an incident number, allowing RP <br />to work with EBay and have his money refunded. <br />11/29/2017 12/11/2017 12 Service Level RP was unhappy that he could not get animal <br />control to cite his neighbor for a barking dog. <br />Supervisor found that only two previous calls had come in <br />regarding the dog and each was handled promptly. On the day of <br />the third complaint, RP called the Auditor's office within 15 minutes <br />of calling in the original issue. RP has not returned phone calls <br />from the supervisor. <br />12/2/2017 12/15/2017 13 Performance A report of an unattended child in a car came in <br />through a citizen, regarding the child of an <br />officer. <br />A welfare check was conducted and found that the child was safe <br />and not endangered. The child was also within an age that being <br />left alone for a short while was appropriate. <br />12/1/2017 12/18/2017 17 Performance RP has been unable to get a return call from the <br />officer investigating his car theft. <br />Sgt. found out officer had not recently checked voicemail, and <br />directed him to follow up with RP. RP advised Sgt. at a later date <br />that she had been able to follow up with the officer. <br />11/25/2017 12/15/2017 20 Incident Review Internal review of a call for service concerning a <br />person in crisis. <br />Supervisor review found that clarifying questions should have been <br />asked. Training was provided. <br />12/8/2017 12/14/2017 6 Inquiry RP questioned whether her arrest was due to her <br />race. <br />Sgt. reviewed the arrest reports and found it was due to a <br />mandatory ORS issue, and appeared to be unrelated to race. <br />12/8/2017 12/14/2017 6 Inquiry RP felt he was arrested due to his race.Sgt. reviewed the arrest reports and found the arrest was based on <br />RP filing a false police report, and appeared to be unrelated to <br />race. <br />12/8/2017 1/23/2018 45 Performance RP was unhappy with what he felt was a <br />misstatement by an officer that resulted in an <br />investigation by Senior and Disabled Services. <br />Sgt. reviewed the police report and BWV of the interaction, which <br />showed that the officer did not convey any misinformation. Sgt. <br />spoke with RP about his findings. <br />12/11/2017 1/8/2018 27 Performance RP inquired into why an officer had not filed <br />charges against a woman who had assaulted her <br />at her mobile home park. <br />Sgt. learned that the call was cleared without a report because the <br />suspect was an 86 year old with dementia. Sgt. spoke with RP <br />about the situation and what things were happening to help the <br />suspect and what RP could expect. <br />Appendix B Page 30 of 32 September 24, 2018, Work Session – Item 2