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2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />12/11/2017 12/14/2017 3 Performance RP reported an officer texting while driving.RP left no contact information to enable supervisor to gain further <br />detail or identify officer involved. <br />12/11/2017 12/18/2017 7 Performance RP was upset that officers came to his home to <br />talk to him about some text messages he had <br />sent. <br />Sgt. found that RP gave a false name to the Auditor's Office and <br />that he had an active Attempt to Locate to speak to him about <br />harassment. No policy violations were noted by the officers. <br />12/11/2017 12/26/2017 15 Courtesy RP was unhappy with the tone an officer took <br />with his wife who had been in a traffic accident. <br />Sgt. reviewed BWV and found that RP's wife was disoriented due <br />to the air bag deploying and had trouble following the officers <br />questions, but that at no time was the officer rude or disrespectful <br />to RP's wife. Sgt. spoke with RP and offered to let him view the <br />video. <br />12/13/2017 1/16/2018 33 Inquiry RP inquired into an incident in which her <br />mentally ill son was arrested. RP asked about <br />CIT training and the use of force used. <br />Sgt. reviewed police reports and BWV of the arrest and spoke with <br />RP about how each officer had CIT training and the reasons force <br />had been used on her son during the incident. The Sgt. found no <br />force that was outside of EPD policy. <br />12/14/2017 12/26/2017 12 Performance RP reported that a call taker would not take a <br />report about a man who had menaced him. <br />Supervisor reviewed the call and found that a third party came on <br />the line and said that RP could no longer use the phone. The call <br />was then disconnected before the call taker could get more details. <br />RP did not call back. <br />12/14/2017 1/19/2018 35 Performance RP was concerned that an officer would not take <br />a report about an acquaintance who had sold his <br />vehicle without his permission, claiming it was a <br />civil issue. <br />Sgt. reviewed officer's report and concurred that it was a civil <br />issue. RP did not return calls to Sgt. <br />12/16/2017 12/29/2017 13 Policy RP was unhappy that officer did not take a report <br />or cite the person involved in a accident. <br />Sgt. reviewed the incident and spoke with RP about EPD's policy <br />in traffic accidents. <br />12/19/2017 1/22/2018 33 Performance RP was concerned about EPD vehicles speeding <br />on a road leading to the firing range, and the <br />large SWAT trucks using the road even though it <br />is signed No Thru Trucks. <br />Sgt. spoke with RP about his concerns and asked SWAT and <br />Patrol to encourage officers to use Hwy 99 when possible. <br />12/19/2017 1/24/2018 35 Inquiry RP was unhappy that EPD would not conduct a <br />welfare check on her daughter. <br />Cpt. learned that RP had called numerous agencies and that a <br />complete check had been done on RP's daughter by another <br />agency, which EPD had access to review. No policy violations <br />were found. <br />Appendix B Page 31 of 32 September 24, 2018, Work Session – Item 2