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I value face-to-face, two-way communications. I continue to meet monthly with each City <br />Councilor. I think these meetings are critical to establishing and maintaining a positive working <br />relationship and to help clarify mutual expectations. I also meet at least twice a week with the <br />Mayor; more often if issues and needs dictate. <br /> <br />Improving City Council-staff relations remains a high priority for me. I have appreciated the <br />council's willingness to use process sessions over the last year for relationship-building, <br />developing some preliminary council norms and expectations, focusing on council effectiveness, <br />skills attainment, improving operating procedures, clarifying the boards and commission <br />appointment process, beginning some preliminary strategic planning activities, revising <br />recommended City Council vision and goals, and outlining the council's preferred process and <br />time lines for ongoing review and approval of City Council priority issue action plans. <br /> <br />We continue to strive for prompt and thorough responses to City Council inquiries whether they <br />are formal council assignments, questions generated during the budget review process or the day- <br />to-day answers to the council's questions in support of policy formation. We produce a lot of <br />information on very short time lines in the form of Agenda Item Summaries, memoranda, emails, <br />white papers, newsletter items and the like, in our attempt to ensure that our elected officials <br />have accurate, timely and sufficient information to inform the relentless policy process. I hope <br />we are making progress in meeting your expectations and needs with some of the reforms we <br />have adopted over the last year. We hope that our work assists with the identification of <br />important community values and the development of public policy that is informed by best <br />practices, sound analysis and credible professional recommendations each and every week. <br /> <br /> 7 <br /> <br /> <br />