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Element E: Department Operations Overall Rating <br /> <br />1 =Very Dissatisfied .......... 5=Very Satisfied <br /> <br /> i ! Indicators <br /> - ' ........... ~ -'-~---C- 1. Has the Manager appropriately guided the <br /> Central Services Department to be effective and <br /> meet community needs? (Finance, Municipal <br /> Court, Facilities, Information Services, and City <br /> Manager's Office) <br /> 2. Has the Manager appropriately guided the Fire <br /> Department to be effective and meet community <br /> needs? <br /> <br /> 3. Has the Manager appropriately guided the <br /> Human Resource and Risk Services Department <br /> to be effective and meet community needs? <br /> <br /> 4. Has the Manager appropriately guided the <br /> Library, Recreation, and Cultural Services <br /> Department to be effective and meet community <br /> needs? <br /> <br /> 5. Has the Manager appropriately guided the <br /> Planning and Development Department to be <br /> ___ effective and meet community needs? <br /> ~_--' 6. Has the Manager appropriately guided the Police <br /> Department to be effective and meet community <br /> i needs? <br /> <br /> t <br /> -- 7. Has the Manager appropriately guided the Public <br /> Works Department to be effective and meet <br /> community needs? <br /> <br />We are fortunate to have long tradition of excellence at the City of Eugene. We continue to be <br />recognized for our individual, program, department and City accomplishments. The list to too <br />long for me to reproduce here. It is that commitment to achieving excellence that we seek to <br />nurture and maintain as an important City expectation of each of us. Whether we call it <br />continuous improvement or just the inability to leave well enough alone, striving for high <br />performance and achieving verified outcomes is an important norm for your City organization. <br /> <br />This year our Public Works Department was accredited by the American Publics Works <br />Association becoming one of only about 20 organizations in North America to achieve this <br />prestigious status. Our Fire and Emergency Medical Services Department was recommended for <br /> <br /> 13 <br /> <br /> <br />