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2018 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Appendix B Page 36 of 48 <br />Received <br />Date <br />Closed <br />Date <br />Time <br />Open <br />(days) <br />Classification Summary Outcome <br />9/18/18 10/16/18 28 Other RP was upset that EPD vehicles driving <br />down his street will turn on their sirens <br />and then turn them off for no apparent <br />reason. RP feels this is misconduct as it is <br />disturbing. <br />Sgt. found that RP lived on a main east/west thoroughfare in the <br />city and that the sirens were police, fire and medical emergency <br />vehicles using the road. Sgt. spoke with RP about his concern. <br />9/19/18 9/20/18 1 Inquiry <br />Dismissed: <br />Alternate <br />Remedy <br />RP was upset that she was cited for <br />prohibited camping, even though she <br />was on public property. <br />Dismissed: Alternate Remedy <br />9/20/18 9/20/18 0 Inquiry <br />Dismissed: <br />Other <br />RP reported an officer who did not help <br />a member of the community with a <br />quick phone call. <br />Dismissed: Other Review by the <br />Auditor's office of body cam found officer was helping the man <br />on a civil stand by and went beyond what he needed to try and <br />help the citizen. <br />9/4/18 9/20/18 16 Inquiry <br />Dismissed: <br />Other <br />RP sent a video to EPD showing an <br />interaction with officers but did not <br />provide a complaint or context. <br />Dismissed: Other <br />9/20/18 10/25/18 35 Inquiry RP requested to talk to a supervisor <br />about EPD's new system to identify <br />marijuana impairment. <br />RP did not return voicemails to speak to a supervisor about the <br />policy. <br />9/21/18 11/27/18 66 Performance RP was unhappy that after an officer <br />helped call him a tow for his disabled <br />vehicle, the tow company would not <br />take his insurance. <br />Sgt. reviewed the issue and found that the way the officer called <br />in the tow RP should have been able to use his insurance and <br />that information has been provided to Risk Services. Sgt. spoke <br />with RP about his findings. <br />9/24/18 10/15/18 21 Policy RP was unhappy with the response time <br />to a situation at her daycare center. <br />Review by Supervisor found that the call takers triaged the call <br />correctly and dispatched officers as a quickly as they were <br />available. Supervisor contacted RP and walked her through the <br />steps that were taken. <br />9/26/18 10/15/18 19 Performance RP has not been able to get a return call <br />from an officer about her case. <br />Sgt. found that while the officer had tried to speak with RP, his <br />voicemail was not working correctly and had not received her <br />return calls. Sgt. spoke with RP and answered her questions <br />about the case. <br />June 19, 2019, Work Session – Item 2