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2018 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Appendix B Page 41 of 48 <br />Received <br />Date <br />Closed <br />Date <br />Time <br />Open <br />(days) <br />Classification Summary Outcome <br />11/2/18 12/10/18 38 Service Level RP was unhappy with the length of time <br />it took to get help at EPD headquarters. <br />Supervisor reviewed the dates that RP noted and found that on <br />each date 25 or more calls were holding and that each time RP <br />waited an hour or more. <br />11/1/18 11/7/18 6 Inquiry RP reported being entrapped by officers. <br />The officer observed him in a park for <br />over an hour and then arrested him for <br />concealed carry even though his gun was <br />visible. <br />Lt. found that officers had been notified by park officials about <br />man who that thought was carry a concealed gun. Officers <br />observed the suspect and noted that at times the gun was <br />concealed. RP did not have a concealed gun permit. Lt. spoke <br />with RP about his concerns. <br />11/2/18 11/5/18 3 Inquiry RP alleged that an officer used an <br />offensive racial slur toward him during <br />his arrest. <br />Sgt. reviewed the entire body cam interaction with RP and the <br />officer and found no instance in which the officer used a racial <br />slur. <br />11/2/18 11/27/18 25 Service Level RP was concerned that when EPD <br />wanted to meet with her about a <br />burglary at her storage unit, no one <br />showed up. <br />Sgt. learned that due to call loads no officer was ever dispatched <br />due to call loads. Sgt. spoke with RP who had in the mean time <br />spoken with a CSO officer and given her report. <br />11/5/18 11/8/18 3 Inquiry <br />Dismissed: <br />Alternate <br />Remedy <br />RP felt an officer acted unprofessionally <br />with her son and other students by <br />questioning them without their parents. <br />RP feels her son is being targeted. <br />Dismissed: Alternate Remedy Review of body <br />cam and reports by the Auditor's Office found no policy <br />violations. <br />11/5/18 11/6/18 1 Inquiry <br />Dismissed: <br />Other <br />RP reported that officers notified her <br />granddaughter she had called in an <br />incident when she had requested to <br />remain anonymous. <br />Dismissed: Other Auditor review of body cams <br />found no officer had reported RP's name to those involved in the <br />incident. <br />11/6/18 11/8/18 2 Inquiry <br />Dismissed: <br />Alternate <br />Remedy <br />RP reported an officer whose actions <br />during a traffic stop were <br />unprofessional. <br />Dismissed: Alternate Remedy Review of body <br />cam and reports by the Auditor's Office found no policy <br />violations. <br />11/6/18 12/12/18 36 Performance RP was upset that he was given incorrect <br />information from EPD records and <br />believes this led to him losing his <br />housing. <br />Supervisor spoke with RP and explained it's always better to <br />come into records to request information. RP had also obtained <br />the records for the issue in question in August. <br />June 19, 2019, Work Session – Item 2