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2018 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Appendix B Page 23 of 48 <br />Received <br />Date <br />Closed <br />Date <br />Time <br />Open <br />(days) <br />Classification Summary Outcome <br />7/2/18 7/10/18 8 Performance RP was concerned about inaccuracies in <br />police report. <br />Lt. reviewed body cam, which contradicted RP's account of the <br />incident. Body cam confirmed the officer's account in the police <br />report. Lt. spoke with RP about the findings. <br />7/2/18 7/11/18 9 Service Level RP was unhappy that after being <br />instructed by call takers to not touch <br />anything after a burglary no officer <br />showed up for 9 hours. <br />Sgt. spoke with RP about the staffing shortage at EPD and that he <br />had every right to be frustrated with the time of service. <br />7/3/18 7/17/18 14 Service Level RP reported calling EPD in response to a <br />couple of people setting up camp in the <br />grass strip across from his house. <br />Officers eventually arrived 40 hours after <br />he called. <br />Sgt. spoke with RP about the staffing shortage at EPD and <br />understood RP's frustration. <br />7/5/18 8/6/18 31 Performance RP was unhappy that an officer did not <br />arrest her ex-husband. <br />Review of the body cams of officers found that the situation that <br />RP was reporting was civil. The officers involved provided that <br />explanation to RP. Sgt. had officers submit a report on the <br />findings. <br />6/30/18 7/6/18 6 Performance RP alleged an officer blew off an <br />investigation. <br />Review of body cams showed the officer conducting a thorough <br />investigation, but when told the outcome RP became <br />argumentative with the officer, who eventually walked away. <br />7/5/18 7/10/18 5 Performance RP was unhappy that officers only <br />confiscated illegal fireworks from <br />neighbors but did not cite them. <br />Lt. learned that officer did not witness the neighbors actually <br />setting off the fireworks so could not cite them. The officer did <br />gain compliance from the neighbors to give them up. Lt. spoke <br />with RP about the issue. <br />7/5/18 8/13/18 38 Courtesy RP reported an officer who was rude and <br />condescending when she tried to speak <br />with him about a citation. <br />Sgt. spoke with RP about the situation surrounding the citation <br />and why the officer had not waived it. <br />7/5/18 7/6/18 1 Inquiry RP inquired into how officers interpret <br />the park rules. <br />Auditor's Office provided RP with a print out of the City of <br />Eugene Park ordinances. <br />7/6/18 7/10/18 4 Inquiry <br />Dismissed: <br />Alternate <br />Remedy <br />RP was unhappy about a citation given <br />for his puppy. <br />Dismissed: Alternate Remedy <br />June 19, 2019, Work Session – Item 2