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Administrative Order Page 13 of 16 <br />(c) In the case of a complaint regarding a violation of EC 8.425(15), the <br />individual who has paid a security deposit or an agent of that individual. <br /> <br />(d) In the case of a complaint regarding a violation of EC 8.425(16), the <br />individual who submitted a rental housing application or an agent of that individual. <br /> <br />3. In the case of a complaint regarding a violation of EC 8.425(18), the written notice <br />required by R-8.430-K may not be provided to a landlord by an individual who was a party to a <br />rental agreement that is the subject of the notices required by EC 8.425(18), or by that individual’s <br />agent, until at least 30 days after the individual has vacated the dwelling unit. <br /> <br />4. If the owner fails to respond to the written notice as required in sections 1 and 2 <br />above within the applicable period identified in sections 1 or 2, the individual may file a complaint <br />with the City. A complaint may be made by phone, email, mail, or in person and shall contain all <br />of the following information: <br /> <br />(a) Name and address of the complainant; <br /> <br />(b) Mailing address of the complainant, if different than the address provided <br />pursuant to (a) above; <br /> <br />(c) Telephone number(s) and/or e-mail address at which the complainant can <br />be reached; <br /> <br />(d) The address at which the alleged code violation(s) exists, if applicable; <br /> <br />(e) A description of the alleged code violation(s); and <br /> <br />(f) The date on which written notice of the alleged code violation was e-mailed, <br />mailed, or personally delivered to the owner or the owner’s agent. <br /> <br />5. Except as provided in sections 6 through 10 below, the complainant shall submit <br />with the complaint a copy of the written notice provided to the owner and copies of an <br />identification card, bill, rental agreement, or other items that demonstrate that the tenant is or was <br />a party to a rental agreement at the address identified in the complaint. <br />6. In the case of a complaint regarding a violation of EC 8.425(14), the individual who <br />paid the applicant screening charge, or that individual’s agent, shall submit with the complaint a <br />copy of the written notice provided to the owner and information showing that the individual paid <br />an applicant screening charge that exceeds the amount allowed by EC 8.425(14). <br /> <br />7. In the case of a complaint regarding a violation of EC 8.425(15), the complainant <br />shall submit with the complaint a copy of the written notice provided to the owner and information <br />showing that the landlord required a security deposit that exceeds the amount allowed by EC <br />8.425(15). <br /> <br />8. In the case of a complaint regarding a violation of EC 8.425(16), the complainant <br />shall submit with the complaint a copy of the written notice provided to the owner and information