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ATTACHMENT C <br />includes, proper documentation of services, billing, coding, and claims submission, and the prevention, <br />prompt detection, and appropriate action steps to detect health care fraud and abuse <br /> <br />Compliance helps ensure that we all are committed to the “due diligence” needed to prevent and detect <br />violations of the law and to make corrections in our administrative, billing, and operational procedures. <br /> <br />IT –Tech & Software Support: <br /> <br />Ambulance Billing: <br />Eugene and Springfield use the same packaged software system designed for ambulance services. Zoll <br />RescueNet Billing Software is both a billing and collection system. RescueNet is totally integrated with the <br />electronic pre-hospital care report (ePCR) software used by the paramedics, creating a streamlined process <br />of moving patient information & medical documentation to the billing process. Annual maintenance fees for <br />the software are paid based on the total cost of the system, including user licenses. Currently, Eugene <br />maintains 7 licenses and Springfield 20 licenses. <br /> <br />Eugene needs to purchase an additional server to accommodate current and future upgrades to their billing <br />software. Springfield has server space available. If the billing services combined into one organization, this <br />server would be adequate for the combined billing function. <br /> <br />FireMed: <br />Eugene: Eugene contracted for creation of a custom membership database. Included in that project was an <br />interface with RescueNet billing system that allows the billing software to check the membership database <br />to see if a patient is a FireMed member. <br /> <br />Springfield: Springfield currently uses a software product called Raisers Edge to manage memberships. <br />Five full function licenses are available. RescueNet billing system does not interface with this software at <br />the present time. A web-based solution for managing memberships is being investigated. As Springfield <br />expands the number and complexity of FireMed campaigns each year, the use of the internet and the <br />FireMed website will play a key role in the marketing and management of the overall FireMed program. <br /> <br />Records Management/Storage: <br />Eugene: Newer records are stored electronically; older records at the South Park Building, Chambers Site <br />Springfield: Newer records are stored electronically; older records at CDI Vaults. <br />FireMed: Newer records are stored electronically; older records at Booth Kelly Complex. <br />Description of Cooperative Service Delivery Model: <br /> <br />? <br /> – <br /> Ambulance Billing <br />Ambulance billing will be one section of Administrative Services. At the <br />present, both agencies do billing functions. The department will need to evaluate the database <br />transition from separate systems to one combined system, and determine office/support needs. <br />Combining billing departments, and utilizing the best practices of each, cross-training, and sharing <br />expertise would be of great benefit to both cities. <br />? <br />FireMed <br /> -Springfield currentlymanages the program under contracts with Eugene, Lane Rural and <br /> <br /> <br />Life Flight Network, LLC. Eugene and Lane Rural contribute to the marketing campaign and part <br />of the administrative expense. Life Flight contributes a fixed amount to the marketing campaign. A <br />combined program will contract with Lane Rural and Life Flight. <br /> <br />30 <br /> <br />ATTACHMENT 3 <br /> <br />