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ATTACHMENT C <br />Training: Entrance Exam – MSAccess, Recruit Academy Content – MSAccess, Probationary Year <br />Content – MSAccess, Projects – MSAccess, CertRight (training records) – FoxPro/vendor… <br />transitioning to Firehouse – SQL Server/vendor, CertRight reporting tool – FoxPro/MSAccess. <br />Fire Marshal’s Office: FMOBIS (all aspects of business) – MSAccess, Fire Investigations – <br />MSAccess, Juvenile Fire Setters – MSAccess, FDM Name Search – MSAccess. <br />Account Services (Ambulance Billing/FireMed): Zoll RescueNet Billing 4.2 – SQL Server/vendor, <br />Black Baud (FireMed membership) – vendor, Zoll WebPCR – SQL Server/XML/vendor, ePCR <br />Search Tool – SQL Server/MSAccess, Medical Inventory Control – MSAccess, Incident and Billing <br />Statistics – MSAccess. <br /> <br /> Staffing: <br />Eugene: Within the Eugene Fire Department (EFD) there is 1 FTE Senior Application Support <br />Technician (AST) and 1 FTE Program Specialist. There is also 1 FTE Application Systems Analyst <br />(ASA) assigned to the department from Eugene ISD. In addition, all network administration and <br />database administration functions are handled by City of Eugene ISD. ISD also provides some <br />desktop application support and maintenance through the help desk and the desk top team. <br /> <br />Springfield: Network, SQL Server, Mobile Hardware and Software Support, Desktop Hardware and <br />Software Support, and FDM support are provided by Springfield IT. Fire Department IT support is <br />provided by a Fire Training Officer. <br /> <br /> Telecommunications: <br />Eugene: Office Network connections are maintained by Eugene ISD. Desk phones are contracted <br />through RIS. Cell phones are provided for Fire Operations and Prevention through Nextel, for EMS <br />Operations through Verizon, and for Logistics operations through AT&T. Mobile Computer access <br />is provided by Verizon AirCards. <br />Springfield: <br />Office Network connections are maintained by IT. Desk phones are voice over IP <br />through IT. Cell phones are provided for Fire Operations through Nextel, for EMS Operations <br /> <br />through AT&T. Mobile Computer access is provided by Verizon AirCards (external and internal). <br /> <br /> Statistical Reporting: <br />Eugene: Statistical ad hoc, weekly, quarterly, and annual reporting by department program <br />specialist <br />Springfield: Ad hoc reports pulled using distributed tools and/or by Training Officer – Incident and <br />Billing Statistics, ePCR Search Tool, FMOBIS, and other tools. <br /> <br /> Application Development: <br />Eugene: EFD has 1 FTE ASA that is dedicated to developing and maintaining eLOG applications. <br />Springfield: All fire specific application development is done by a Fire Training Officer <br /> <br /> Application Support: <br />Eugene: Standard office applications are maintained and supported by Eugene ISD. All fire <br />specific applications maintained and supported by the department Senior AST. CAD is provided by <br />the RIS and is maintained and supported with their help. <br />Springfield: FDM – I.T., Zoll RescueNet Billing – Accounts Services Manager/I.T. server support, <br />Zoll ePCR – Fire Training Officer/I.T. server support, All MSAccess solutions – Fire Training <br />57 <br /> <br />ATTACHMENT 3 <br /> <br />