Item 2: Functional Consolidation of Fire Departments

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ATTACHMENT C Officer, Other MS Office Applications – Internal and I.T. CAD is provided by the RIS and is maintained and supported with their help. Computer and Mobile Computer Support: Eugene: Standard office desktops and printers are maintained and supported by Eugene ISD. All mobile data computers are maintained and supported by the department Senior AST Springfield: All desktop computer support is provided by Springfield IT. All Mobile Computer Support is provided by Springfield IT and coordinated by Fire Training Officer. Description of Cooperative Service Delivery Model: Because of the dependencies of both departments on City-provided technical services, which are the underlying foundation of all computer systems used by the departments, a significant amount of time will need to be dedicated to the development of short- and long-term plans to merge and migrate technology services. The downstream impact of the items listed below will need to be carefully evaluated before implementation. Network and Security Configuration: We recommend beginning with shared resources and access through separate domains, maintained as they currently are either Eugene ISD or Springfield IT adding groups, with a department security administrator maintaining groups. Move to combining resources with the ultimate goal of combined network domain for both departments. NetMotion would remain unchanged from the current models. Servers: By combining some server resources and re-purposing others, we would most likely be able to manage our existing operations with the addition of one server. Department data could be removed from shared City resources, freeing those resources for other City purposes. However, there are questions that would need further evaluation if we move forward. At minimum, telecommunications, e-mail, internet and intranet site elements would need to be evaluated. Databases and User Interfaces: FDM is currently on a shared database, but evaluate moving to a shared workspace. For efficiency and effectiveness, billing and ePCR functions should move to a combined system. FMO would move to a combined system that would not be on FileMaker, as Eugene is moving away from this model. Logistics programs would use a combined system. Training would move to a combined system, eLOG and Roster functions would require further evaluation, as each department currently maintains separate labor contracts. Staffing: Currently there are 3.5 FTE that support the departments (3.0 in Eugene and 0.5 in Springfield). Only 2 FTE are specifically within a department Information and Technology Services work unit in Eugene. We would require 4.0 dedicated FTE in a combined work unit, and given complexity and project scope, it is highly recommended that 1.0 FTE be added to manage the work unit. Telecommunications: In Eugene Office Network connections would be maintained by Eugene ISD. Desk phones are contracted through RIS. In Springfield Network and Desk phones would be maintained by Springfield IT, until they could 58 ATTACHMENT 3