Admin order 44-11-05 - Laserfiche WebLink

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Service Retirement Plan (OPSRP), unless membership was previously established in PERS. OPSRP has two components: the Pension Plan (defined benefit) and the Individual Account Program (or IAP, which is defined contribution). OPSRP employee contributions go into the IAP. OPSRP is administered by the PERS Board. PERS Tier 1 and Tier 2 employee contributions also go into the Individual Account Program (IAP). Consult the PERS website http: / /oregon.gov/PERS for more information on benefits calculations, retirement ages and other details of the PERS and OPSRP plans. City of Eugene Complaint Procedure If an employee has a job- related complaint or problem or a dispute about the interpretation or administration of a City policy or procedure, s/he may use the following complaint procedure to resolve the issue. The City believes it is desirable to resolve problems and issues informal -ly. Before beginning a formal complaint process, an employee should discuss the issue with his/her immediate supervisor within ten (10) days of the event. If a problem relating to an employment action cannot be resolved informally, complaints should be processed in the following manner: Step 1 If the attempt to resolve the problem informally is unsuccessful, the employee(s) may submit the complaint in writing to his/her immediate supervisor within twenty (20) days of the event, or of when the employee should reasonably have had knowledge of the event. The written notice shall include the facts upon which the complaint is based, the provision of City policy he /she believes has been violated, and the remedy sought. The supervisor shall respond to the complaint in writing as quickly as possible, but no later than ten (10) days after the complaint is submitted. Step 2 If after ten (10) days from receipt of the immediate supervisor's reply, the complaint remains unresolved, the employee may submit written notice along with all pertinent written information including a statement of the complaint and relevant facts, the specific provision(s) of the City policy allegedly violated, and a remedy sought to the Division Manager or his/her designee. The Division Manager or his/her designee should meet with the employee within ten (10) days of the receipt of the written notice to review the facts of the complaint. The Division Manager or his /her designee shall respond to the employee in writing within ten (10) days of the meeting. Sten 3 If the complaint is not resolved, within ten (10) days following the response at Step 2, the complaint, along with all pertinent written information, may be submitted to the